Contact us

  1. New applications inquiries:                                                

  2. Any general inquiry related to Altercards service:                

  3. Inquiries related to payments, wiring, settlements etc:        

  4. Customer service regarding billing Tech inquiries:                

  5. Customer service relating to merchants customer complaints:


Toll-free telephone numbers: 1-800-891-0583.

Support Hours: From Monday to Friday, 9:00 AM to 5:30 PM Beijing time.